Privacy Policy

Privacy Policy

Last Updated: October 15, 2025

Thank you for visiting Services Center UAE (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how your data is collected, used, and safeguarded when you access our website https://servicescenter-uae.24x7servicescenter-uae.com/ or interact with our services.

By using our website, calling us, or contacting us via WhatsApp, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of our platform and services.

1. Information We Collect

To deliver reliable repair services and improve your experience, we collect both personal and technical information.

a. Personal Information

When you reach out to us or book a service, we may collect:

• Your name

• Your mobile or WhatsApp number

• Address or location for service visits

• Details about the appliance requiring repair (brand, issue, model)

• Booking and communication history

We do not request or store sensitive data such as credit card numbers, payment information, Emirates ID, or passport details through our website.

b. Non-Personal Information

Our system may automatically record general technical data such as:

• Browser and device type

• Operating system

• IP address for analytics and security

• Pages viewed on the website

• Time and date of each visit

This information helps us optimize website performance and enhance user experience.

2. How We Use Your Information

We use your information responsibly and only for purposes that help us serve you better:

• To respond to your calls, messages, and service inquiries

• To schedule and complete appliance repair appointments

• To provide updates about your ongoing service or booking

• To improve our website’s functionality

• For internal operations, record keeping, and service quality evaluation

We do not sell, share, or exchange your personal data with advertisers or external marketing agencies.

3. Information Sharing

Your information is shared only when necessary and under strict confidentiality:

• With our in-house technicians or service teams who handle your repair request

• When required by UAE law, court order, or regulatory authorities

We never distribute your information for promotional purposes without your explicit permission.

4. WhatsApp Communication

If you contact us via WhatsApp at +971569491696:

• We use your chat details only to confirm bookings, provide service updates, and answer questions

• All conversations remain private and handled securely

• WhatsApp’s built-in encryption applies to all messages exchanged

5. Data Security

We implement security precautions to protect your data from unauthorized access or misuse. These include:

• Secure HTTPS website connection

• Safe hosting environment

• Controlled access to personal information

While we take all reasonable steps to keep your data safe, no online platform can guarantee absolute protection.

6. Cookies

Our website may use cookies to personalize your browsing experience. Cookies help us:

• Remember your preferences

• Understand visitor behavior

• Improve loading speed and navigation

You may disable cookies in your browser settings, but doing so may affect some website features.

7. Third-Party Links

Some pages may contain links to brands, references, or external resources.
We are not responsible for third-party websites, their content, or their privacy practices.

Please review their policies before sharing any personal information.

8. Data Retention

We retain your personal information only for as long as required to:

• Complete your repair request

• Comply with legal, operational, or safety requirements

When data is no longer needed, it is safely deleted or anonymized.

9. Your Rights

You have full control over your personal information. You may:

• Request a copy of the data we hold

• Ask for corrections or updates

• Request deletion of your data when no longer needed

• Withdraw consent for communication

To exercise your rights, please contact us at:

📞 Phone / WhatsApp: +971569491696

10. Changes to This Policy

We may revise this policy periodically to reflect changes in our services or UAE data protection laws.
Updated versions will always be posted on this page with a revised “Last Updated” date.

We recommend checking this page regularly.

11. Contact Details

For privacy-related questions or concerns, please reach out to us:

Company Name: MUHAMMAD ASIF AND SHER ZAMAN TECHNICAL SERVICES
🌐 Website: https://servicescenter-uae.24x7servicescenter-uae.com/
📞 Phone / WhatsApp: +971569491696
📍 Service Coverage: Dubai & Abu Dhabi, United Arab Emirates