Terms & Conditions

Terms & Conditions

Last Updated: October 15, 2025

Welcome to Services Center UAE (“we,” “our,” or “us”). By accessing our website https://servicescenter-uae.24x7servicescenter-uae.com/ or using our repair services through phone or WhatsApp, you agree to follow the terms and conditions described below. Please read them carefully. If you do not agree, kindly discontinue using our services.

1. Use of Our Website

By visiting our website, you agree that:

  • You will use the site for lawful purposes only.

  • You will not attempt to disrupt, damage, hack, or misuse any part of the website.

  • You will not post or share false, misleading, or harmful information through our communication channels.

We reserve the right to restrict or block access to the website if misuse is detected.

2. Service Requests & Bookings

When booking a repair service:

  • You agree to provide accurate information including your name, contact number, location, and appliance details.

  • Service availability depends on technician schedules and location coverage in Dubai and Abu Dhabi.

  • Booking confirmation may be provided through phone call or WhatsApp message.

We reserve the right to decline any service request that contains incomplete, incorrect, or suspicious information.

3. Pricing & Payments

  • Pricing for repairs varies depending on the appliance type, model, required parts, and labor time.

  • Diagnostic charges may apply for inspection visits.

  • Full payment must be made after service completion unless otherwise agreed.

  • Any additional parts or replacements will be quoted before installation.

We do not accept or request online payments directly through the website.

4. Service Warranty

Depending on the type of repair:

  • Warranty may cover only the work performed or specific replaced parts.

  • Warranty does not cover issues caused by misuse, physical damage, improper installation by third parties, or electrical faults in your home.

  • Warranty duration varies and will be communicated by our technician.

Warranty claims must be reported within the provided warranty period.

5. Technician Visits & Responsibilities

Our technicians aim to deliver high-quality service. However:

  • Access to your location must be safe and compliant with building regulations.

  • Someone must be present at your premises during inspection and repair.

  • If the technician arrives and the customer is unavailable, a re-visit fee may apply.

We reserve the right to refuse service if the environment is unsafe or unhygienic.

6. Use of Parts & Materials

  • Only compatible and approved parts will be used for repairs.

  • Replacement parts may come with their own manufacturer warranty.

  • We are not responsible for defects in third-party parts that we did not install.

7. Cancellations & Rescheduling

You may cancel or reschedule a booking by contacting us:

  • At least 2–3 hours before the scheduled visit

  • Through phone call or WhatsApp

If our technician is already en route or has arrived, a minimum visit fee may be charged.

We reserve the right to reschedule appointments due to emergencies, weather, or availability issues.

8. Limitation of Liability

We are not responsible for:

  • Pre-existing appliance damage

  • Loss of data or stored settings inside smart appliances

  • Damages caused by improper user handling

  • Any indirect, incidental, or consequential losses

Our liability is limited to the cost of the service performed.

9. Third-Party Links

Our website may include links to brand references or external resources.
We do not control or endorse third-party websites and are not responsible for their content or policies.

10. WhatsApp & Phone Communication

By contacting us through phone or WhatsApp:

  • You authorize us to respond regarding service requests, scheduling, or follow-ups.

  • Message history may be kept for record-keeping and service quality.

  • We do not share your chat data with external advertisers or marketers.

11. Intellectual Property

All content on our website — including text, images, logos, design, and layout — is owned or licensed by us.
You are not allowed to copy, reproduce, or redistribute any content without written permission.

12. Modifications to Terms

We may update or modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after updates means you accept the revised terms.

13. Contact Information

For questions or concerns regarding our Terms & Conditions, please contact us:

Company Name: MUHAMMAD ASIF AND SHER ZAMAN TECHNICAL SERVICES
🌐 Website: https://servicescenter-uae.24x7servicescenter-uae.com/
📞 Phone / WhatsApp: +971569491696
📍 Service Locations: Dubai & Abu Dhabi, United Arab Emirates